Terms of service

Terms of Service

Welcome to Livellora. These Terms of Service govern your access to and use of our website, products, and services.

By accessing our website or placing an order, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service. If you do not agree with any part of these terms, please discontinue use of our website.

Website Use

You agree to use the Livellora website only for lawful purposes and in a manner that does not violate the rights of others or interfere with the operation of the website.

You must not:

  • Use the website for any unlawful or fraudulent activity
  • Attempt to gain unauthorized access to our systems or data
  • Distribute viruses, malware, or other harmful software
  • Interfere with the security or functionality of the website
  • Use automated tools to collect information from the website without authorization

We reserve the right to restrict or terminate access to our website if these Terms are violated.

Product Information

We strive to ensure that all product descriptions, images, specifications, and pricing displayed on our website are as accurate as possible.

However, we do not guarantee that all information is free from typographical errors, inaccuracies, or omissions.

Colors and product appearance may vary slightly depending on your device or monitor settings.

We reserve the right to correct errors, update information, or modify product details at any time without prior notice.

Pricing and Payment

All prices displayed on our website are listed in the applicable currency shown during checkout.

Payment must be successfully completed before an order is processed and prepared for shipment.

We reserve the right to refuse or cancel any order if payment cannot be verified or processed successfully.

Order Acceptance

After an order is placed, you will receive an order confirmation email acknowledging that we have received your purchase request.

This confirmation does not constitute acceptance of your order.

We reserve the right to refuse, limit, or cancel any order for reasons including, but not limited to:

  • Product availability
  • Pricing or listing errors
  • Suspected fraudulent activity
  • Payment verification issues

If an order is canceled after payment has been received, any applicable refund will be processed using the original payment method.

Shipping and Delivery

Shipping times provided on our website are estimates only and should not be interpreted as guaranteed delivery dates.

Delivery may be affected by factors beyond our reasonable control, including carrier delays, severe weather, customs inspections, or other unforeseen circumstances.

Additional information regarding shipping is available in our Shipping Policy.

Returns and Refunds

Returns and refunds are handled in accordance with our Refund Policy.

Please review that policy for complete information regarding eligibility, return procedures, and refund processing.

Intellectual Property

All content available on the Livellora website, including but not limited to text, graphics, logos, product images, icons, designs, and website layout, is the property of Livellora or its content providers and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

Third-Party Services

Our website may contain links to third-party websites or utilize third-party services to facilitate payment processing, shipping, analytics, or other business operations.

Livellora is not responsible for the content, availability, or privacy practices of third-party websites or services.

Your interactions with those third parties are governed by their own terms and policies.

Disclaimer of Warranties

Our website and all products and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by applicable law, Livellora disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee uninterrupted access to the website or that it will always be free from errors or security vulnerabilities.

Limitation of Liability

To the maximum extent permitted by law, Livellora shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our website, products, or services.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the applicable order.

Indemnification

You agree to indemnify and hold harmless Livellora, its affiliates, employees, partners, and service providers from any claims, liabilities, damages, losses, or expenses arising from your violation of these Terms of Service or your misuse of the website.

Governing Law

These Terms of Service shall be interpreted and governed in accordance with the applicable laws governing our business operations, without regard to conflict of law principles.

Changes to These Terms

We reserve the right to update or revise these Terms of Service at any time.

Any changes will become effective immediately upon publication on this page.

Your continued use of the website following any updates constitutes your acceptance of the revised Terms.

Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Livellora

Email: service@livellora.com
Phone: +1 (601) 601-8750

Business Address:

SUKIBAY COMPANY LIMITED
RM 1911A, UNIT F, 19/F, GOLDEN BEAR CENTRE
66 CHAI WAN KOK STREET
TSUEN WAN, HONG KONG

US Office:

188 E Capitol St Suite 800
Jackson, MS 39201
United States