Payment Options

At Livellora, we are committed to providing a smooth, convenient, and secure checkout experience. We offer a range of payment options to help you shop with confidence and peace of mind.

Below, you'll find information about our accepted payment methods, transaction security, and how to resolve common payment issues.

Accepted Payment Methods

We offer multiple convenient payment options to make your shopping experience flexible and secure. Available payment methods will be displayed at checkout.

Credit & Debit Cards

We accept major credit and debit cards commonly used in the United States and internationally, subject to availability at checkout.

• All card information is encrypted during transmission.
• Transactions are processed through secure payment gateways.
• Livellora does not store your full credit or debit card details.

If your payment is declined, the decision may be made by your card-issuing bank. We recommend contacting your bank directly for further assistance.

PayPal

PayPal provides a convenient and secure way to complete your purchase.

With PayPal, you can:

• Log in to your PayPal account to complete your payment.
• Check out using a debit or credit card without creating a PayPal account, where guest checkout is available.
• Payment information is handled through PayPal's secure platform. Livellora does not have access to your full financial details.

Apple Pay

Apple Pay allows eligible customers to complete purchases quickly and securely using supported Apple devices.

• Pay using cards saved in your Apple Wallet.
• Confirm payments using Face ID, Touch ID, or your device passcode.
• Complete your purchase without manually entering card information.

Apple Pay uses tokenization and device-level security to help protect your payment information.

Google Pay

Google Pay offers a convenient checkout experience on supported devices and browsers.

• Pay using eligible cards linked to your Google account.
• Authenticate payments securely through your device or Google account.
• Complete transactions without repeatedly entering your payment details.

Google Pay uses security measures designed to protect your financial information during transactions.

Transaction Currency

All orders placed on Livellora are processed in United States Dollars (USD).

For international customers, your bank or payment provider may apply currency conversion fees or foreign transaction charges according to their policies.

Any applicable additional fees charged by your financial institution are outside Livellora's control.

Secure Checkout & Data Protection

At Livellora, protecting your personal and payment information is an important part of our commitment to a dependable shopping experience.

Our checkout process uses encrypted connections and secure payment processing services designed to protect your information.

• Payment details are transmitted through encrypted connections.
• Transactions are handled by secure payment service providers.
• Livellora does not store complete credit or debit card numbers.
• Customer information is handled in accordance with our Privacy Policy.

We strive to provide a safe and transparent checkout experience for every customer.

Payment Issues & Assistance

Why was my payment unsuccessful?

Payments may be declined for several reasons, including:

• Incorrect or incomplete card information.
• Insufficient funds or available credit.
• Bank security or fraud prevention checks.
• Billing address or payment information mismatch.
• Restrictions on online or international transactions.
• Temporary technical issues.

For security reasons, your bank may not share specific decline details with Livellora.

What should I do if my payment is declined?

If your payment is unsuccessful, we recommend the following:

• Double-check your payment and billing information.
• Make sure your card has sufficient available funds.
• Try another available payment method.
• Contact your bank to authorize the transaction.
• Confirm that online or international payments are enabled.

Once the issue has been resolved, you can attempt to place your order again.

Was I charged if my payment failed?

If your payment was declined before the transaction was completed, you generally will not be charged for the order.

However, your bank may temporarily display a pending authorization. These holds are typically released automatically according to your bank's processing timeline.

If you notice a completed charge without receiving an order confirmation, please contact our customer support team for assistance.

Is my payment information secure?

Yes. Livellora uses secure checkout services and encrypted payment processing systems to help protect your information.

We do not store your complete credit or debit card details.

Can I use PayPal without creating an account?

PayPal may offer guest checkout, allowing eligible customers to pay using a debit or credit card without creating a PayPal account.

Guest checkout availability depends on your location, payment eligibility, and PayPal's policies.

Can I change my payment method after placing an order?

Once an order has been successfully placed, the payment method generally cannot be changed.

If you need assistance with an order or payment, please contact our support team as soon as possible.

Need Help?

If you have any questions about payments, billing, or checkout, the Livellora Customer Support Team is here to assist you.

Phone: +852 9290 6489

Email: service@livellora.com

Customer Support Address: 7500 Rialto Blvd, Austin, TX 78735, United States

We are committed to making your shopping experience with Livellora simple, secure, and worry-free.